FAS Research Computing - Citrix (TMS/RCapps) down – Incident details

All systems operational

Status page for the Harvard FAS Research Computing cluster and other resources.
WINTER BREAK: Harvard and FASRC will be closed for winter break as of Sat. Dec 21st, 2024. We will return on Jan. 2nd, 2025. We will monitor for critical issues. All other work will be deferred until we return.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
https://docs.rc.fas.harvard.edu | https://portal.rc.fas.harvard.edu | Email: rchelp@rc.fas.harvard.edu

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

Citrix (TMS/RCapps) down

Resolved
Major outage
Started about 1 month agoLasted about 2 hours

Affected

Websites & Tools
Citrix
Updates
  • Resolved
    Resolved
    Citrix/RCapps is up and working again.
  • Identified
    Identified
    rcapps.rc.fas.harvard.edu Citrix is down. We are investigating.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu