FAS Research Computing - fasselogin nodes down – Incident details

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fasselogin nodes down

Resolved
Major outage
Started almost 2 years agoLasted about 5 hours

Affected

Login Nodes

Major outage from 4:00 PM to 8:53 PM

FASSE login nodes

Major outage from 4:00 PM to 8:53 PM

Updates
  • Resolved
    Resolved

    fasselogin machines are back in service

  • Identified
    Identified

    We have identified the underlying issue and are working on fixing the FASSE login nodes. In the meantime, please use FASSE VDI. Updates to come.

  • Investigating
    Investigating

    fasselogin01/02 are currently down. We are investigating this incident.