FAS Research Computing - Account approvals down – Incident details

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Account approvals down

Resolved
Partial outage
Started about 2 months agoLasted 4 days

Affected

Websites & Tools

Partial outage from 3:18 PM to 2:20 PM

portal.rc.fas.harvard.edu

Partial outage from 3:18 PM to 2:20 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. Login is again available for approvals/onboarding.

  • Investigating
    UTC
    Investigating

    Account approvals through Portal are not available at this time.

    We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu