FAS Research Computing - OpenOnDemand maintenance – Maintenance details

Starfish experiencing degraded performance

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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OpenOnDemand maintenance

Planned
Scheduled for April 30, 2026 at 12:00 PM – 2:00 PM

Affects

VDI/OpenOnDemand

Under maintenance from 12:00 PM to 12:00 AM

Cannon Open OnDemand/VDI

Under maintenance from 12:00 PM to 12:00 AM

FASSE Open OnDemand/VDI

Under maintenance from 12:00 PM to 12:00 AM

Updates
  • Planned
    April 30, 2026 at 12:00 PM
    Planned
    April 30, 2026 at 12:00 PM

    At 8am on Thursday April 30th we will be upgrading from Open OnDemand version 4.0.7 to 4.1.4 on both the Cannon and FASSE clusters.

    This is not expected to impact running jobs.

    This upgrade adds the Jobs->Project Manager menu item and fixes an issue that affected access to the Clusters->Shell Access menu item when using Firefox.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu