FAS Research Computing - ColdFront is down. – Incident details

Experiencing partially degraded performance

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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ColdFront is down.

Resolved
Major outage
Started 9 days agoLasted about 2 hours

Affected

Websites & Tools

Major outage from 12:58 PM to 2:52 PM

Coldfront

Major outage from 12:58 PM to 2:52 PM

Updates
  • Resolved
    Resolved

    Cold front is back up. Thank you for your patience.

  • Identified
    Identified

    ColdFront is down. We are working to bring it back up. The instance got replaced last night, but it had trouble configuring itself on the way up again.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu