FAS Research Computing - OOD, FASRC authentication down – Incident details

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Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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OOD, FASRC authentication down

Resolved
Under maintenance
Started 3 months agoLasted 21 minutes

Affected

VDI/OpenOnDemand

Under maintenance from 3:24 PM to 3:45 PM

Cannon Open OnDemand/VDI

Under maintenance from 3:24 PM to 3:45 PM

FASSE Open OnDemand/VDI

Under maintenance from 3:24 PM to 3:45 PM

Authentication

Under maintenance from 3:24 PM to 3:45 PM

Authentication

Under maintenance from 3:24 PM to 3:45 PM

Networking

Under maintenance from 3:24 PM to 3:45 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • Identified
    Identified

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu