FAS Research Computing - Infiniband networking down – Incident details

Globus Data Transfer experiencing partial outage

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Cluster Utilization (VPN and FASRC login required): Cannon | FASSE | Academic


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Infiniband networking down

Resolved
Operational
Started 4 months agoLasted 14 minutes

Affected

Cannon Cluster

Major outage from 2:33 PM to 2:47 PM

Cannon Compute Cluster (Holyoke)

Major outage from 2:33 PM to 2:47 PM

GPU nodes (Holyoke)

Major outage from 2:33 PM to 2:47 PM

FASSE Cluster

Major outage from 2:33 PM to 2:47 PM

FASSE Compute Cluster (Holyoke)

Major outage from 2:33 PM to 2:47 PM

Kempner Cluster

Major outage from 2:33 PM to 2:47 PM

Updates
  • Update
    Update
    This incident has been resolved.
  • Resolved
    Resolved
    Infiniband has been restored
  • Identified
    Identified
    The Infiniband fabric in MGHPCC that connects nodes with high-speed fiber is down. We are investigating. This _will_ cause performance issues and jobs may be stalled. Updates as we learn more.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu